Telecom Billing

Telecom Billing

In the last decade, Communications Service Providers (CSPs) have been influenced by three main factors:

First, technological convergence has turned traditional voice, video and data services into all-IP, which adds complexity to the billing process.

Second, CSPs are looking for new opportunities to enhance their profit margins and provide personalized experience.

Third, the expanded choice in services, user devices and payment methods are shifting control of services from the network to customers, which has increased the requirement of new types of open and flexible systems to support evolving service providers’ business set-up.

These factors necessitate the creation and deployment of a convergent billing platform that would allow CSPs to manage their various portfolios efficiently.

REVE Systems delivers an end-to-end billing solution that acts as a competitive business driver for Mobile Virtual Network Operators/Enablers (MVNOs/Es) and Mobile Network Operators (MNOs).

Rating & Charging
Rating & Charging module enables CSPs to manage online and online billing activities.  By supporting multiple technologies, varied services and diverse vendor environments, customer bills can be calculated and charged. Performing both batch and real-time rating and charging capabilities, it delivers true convergence to all types of customers, including pre-paid and post-paid. The module facilitates the delivery of personalized billing, provides partner settlement capabilities and supports customer loyalty programs.

Active Mediation
In order to ensure real-time, customer-centric billing data mediation, the module enables CSPs to transform, collect and correlate billing events in different types of network environments, while providing flexibility and configurability. Active Mediation supports protocols - Diameter & Radius for real-time billing.

Billing & Invoicing
Billing & Invoicing system automates the entire billing cycle. It facilitates generation of invoice,
Verification and dispatch of bills. The advanced mechanism supports interface to upstream billing systems for providing billable records, generates bills in XML, PDF and HTML formats.

Interconnect Billing
A well-defined module for service providers to manage their carrier relations and wholesale operations. Its built-in script programming language supports implementation, enhancement and manipulation for new guiding, splitting, mapping, rating and pricing rules. The module allows calculation of usage statistics such as margin analysis, commission evaluation, sharing calculation and revenue statistics.

Rerating
Rerating module facilitates re-calculation of balance impacts for rate able transactions that require any retroactive rate changes or corrections.  The re rating facility supports both real-time and batch events, helping manage pre-paid and post-paid accounts conveniently. Re rating functions include special re rating triggers when out-of-order events are detected.


Payments & Collections
Managing multiple subscriber accounts is convenient with simplified process payments and payment terms. The system is designed to allow flexible adjustments of disputed bills and partial payment for single or bunch of invoices. Payment processing is flexible due to the integration with a payment gateway and optional manual entry method.

Rating & Discounts
By Rating & Discounts module, appropriate charges and credits can be calculated for an event based on a wide range of parameters associated with subscribers, events and service attributes.  Service providers can freely define the set of chargeable “event types” to be rated - creating the most flexible and robust rating and discounting solution in the industry.

Reconciliation
Reconciliation allows carriers to validate, control, process and compare traffic charges from other carriers against their internal billing records. In this way, it is possible to accurately determine whether traffic was rated according to the agreements or if any discrepancy exists. The module expedites settlement cycles, reduces operative costs, improves billing accuracy with other carriers.
Comprehensive Reporting
Comprehensive Reporting system enables service providers to perform revenue analysis and
Reconciliation, as well as deliver operational insight by leveraging the data captured by various applications and processes.

Platinum Level  Support

24x7 customer support by a pool of trained professionals. Additionally, a dedicated online support portal, where assistance can be received by raising Trouble Tickets and through Live Chat sessions.

1 comment:

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